This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.
You started the trusted relationship, we continue it
At BCA, we know our actions are a representation of the clients we serve. The consumer’s experience began with the quality care provided by your organization and you worked hard to establish that trusted relationship with the consumer. We believe that the quality care you provide your consumers is extended to BCA as we work with each consumer to recover their financial liabilities. That’s why we train and develop our hand-picked staff to not only be expert communicators and negotiators but show the compassion that is essential to maintaining our client’s brand integrity.
We hear so much about creating a positive consumer experience but what exactly does that mean when it comes to collections? To our organization, it means: