Life is Short. Do Work that Matters.
Working at BCA means connecting with consumers to create remarkable experiences that leave positive impressions. We delight in helping consumers understand their healthcare bills and assisting them in resolving outstanding balances in a compassionate and friendly manner.
With more than 75 years of experience, BCA Financial Services, Inc. is a well-known industry leader in accounts receivable management solutions servicing many of the nation's largest healthcare systems.
A career at BCA means partnering with a team of talented individuals towards a common goal of providing our clients and their customers with exceptional service. We encourage all our team members to share their perspectives and ideas, learn and grow from their experiences, and celebrate their hard work and achievements.
Do you want a career you can make a difference to consumers, businesses, and the U.S. Economy? Are you a strong communicator with a personal interest and commitment to assisting others? Do you have a passion for creating remarkable customer service experiences? If so, it would be our pleasure to provide you with various opportunities to help take you where you want to go.
BCA Culture
More than 75 years ago, BCA's founding fathers set the foundation for which our organization still proudly stands upon today. Our mission, vision, and values are the pillars that have guided our organization throughout our long and distinguished history. As our story continues, the timeless principles and values that have guided our organization for over 75 years will support us as we continue to propel forward.
Mission
Connecting consumers and business through customer centric account resolution
Vision
Increase consumer confidence through Compassionate Collections
Core Values
Wellness
Promote physical and financial health and wellness of staff and community through education and service
Our Word
Use the power of our word in the direction of the truth. Speak with integrity. Say only what we mean
Education
Continually renew perspectives by being resourceful, committed to self-development, and devoted to service excellence
Compliance
Do the right thing, always. Act and communicate honesty, fairly, and ethically at all times
Customer Experience
Create remarkable experiences that leave positive impressions
People
Contribute to a work environment filled with respectful communication and laughterBCA's mission, vision, and values truly capture the emotion of our organization and describe what it is like to be a part of the BCA team. They guide how we behave, what we believe is important, and what we should celebrate.
Life at BCA
We believe that people matter, and our team members are our most valuable asset. From our paid time off policy to wellness programs to monthly celebrations, we work hard to assure each member of our organization feels supported and encouraged to have a healthy work life balance. We do so because we want all our team members to live their best lives, at home and at work.
Health Benefits.
Take care of yourself and your family with comprehensive insurance plans including medical, dental, vision, and more.
Financial Benefits
We offer competitive pay and help our team members plan for the future with our 401(k) plan.
Wellness Initiatives
Our wellness initiatives help team members live well, inside and outside of the workplace.
Training + Development
BCA values education so we put a lot of emphasis on our training programs. Knowing that no two people learn the same, we offer a variety of different learning opportunities.
Environment + Culture
Our office is located on a beautiful campus with great perks like walking paths, an on-site gym, and a library. We also host company sponsored events and monthly celebrations to connect with each other.
Incentives + Rewards
Various incentive programs are in place to reward and recognize team members for their dedication, hard work, and loyalty.Our Hiring Process
At BCA, we focus on hiring candidates whose personal values align with our corporate values, while also adding their own diversity, personality, and flair to our team. Our hiring process includes detailed screening and interviewing to assure we are assessing candidates based on skill set and potential.
Apply
Find an opportunity that piqued your interest? Match your skill set, experience, and interest to a job that you are excited about. You can apply directly in the job posting.
Review
Applications are reviewed by our recruiting team (real humans!) who are experts at all open positions within our organization. This allows them to align you to positions that appear to match your skill set, even if it is not the one you applied for. If our recruiters find a potential match for you, they will reach out to schedule a phone call to learn more about you and your experience (be sure to check your email). This is a great opportunity for you to ask questions and learn more about open positions.
Interviewing
The next step is an interview. Our interviewing process is intended to get to know you better and determine if your skill set is in line with the position you are applying for. You will be asked to complete our applicant assessments and then you will meet with your recruiter and the hiring manager to go over your application.
Offer
If you are selected for the position, you will receive a phone call from your recruiter with a verbal offer. With your verbal acceptance, and if the fit and timing are right on your end, we will coordinate your training needs and schedule your first day.
Onboarding
Your recruiter will keep in touch with you in the days before your start date. Be sure to check your email for important information about your employment and what to expect and bring on your first day. Our Training + Development Team will provide guidance, support, and coaching during your first 90 days.
Current Opportunities
ABOUT
As a third generation business, we understand the importance of building long term partnerships with our clients. Combining industry leading technology and seventy plus years of experience, we give our customers the peace-of-mind security and infrastructure you would expect from a large company, with the flexibility and personalized service of a local business.